Erika is a Lecturer in English Language and Linguistics at University of Portsmouth, a linguist-slash-communication scholar interested in how language functions in the digital world, in particular in professional environments. Her work is primarily qualitative and discourse-centered, focusing on issues such as written non-verbal cues, linguistic politeness or the interactional creation of identity and power. She holds a PhD from the University of Loughborough and is currently working on a monograph for Business Expert Press on email and instant messaging at work.