Jamie is the VP of Markting at Infer, a cloud-based, data-powered business applications company. Previously, he spent eleven years at salesforce.com, most recently as the VP of Social Media & Online Video. During his tenure he held various roles across the organization. He was instrumental in defining the inside sales process, pioneered salesforce.com‘s SMB marketing efforts, and helped shape many parts of the product roadmap. Jamie is well known for his thought leadership content on topics such as CRM adoption, sales & marketing best practices, crowdsourced innovation, viral marketing, and social strategy.